Quick Links
WithFortniterequiring players to have a constant connection to the servers, it’s likely that the occasional error will occur. Sometimes, these are an issue with the servers, while other times it can be a result of a player’s setup at home. For the most part,Fortniteis a stable online experience, with few issues seemingly cropping up for players around the world; however, when these do happen, it can be very frustrating trying to figure out what’s causing it.
One of the more common issues that plagues players isFortnite matchmaking error #1, and while some advice is given in-game, it’s not very extensive and can leave players lost with what to do next. This article gives players helpful tips on how to deal with this matter.
What Causes Matchmaking Error #1 in Fortnite?
When receiving the matchmaking error #1 inFortnite, the following message is displayed and alsoshared on the official help page from Epic Games: “Matchmaking error (#1): Weird. We couldn’t connect to the match. You can try again, but if the problem continues, check outhttps://status.epicgames.com.”
The message doesn’t explain what’s causing the error, but to put it simply, thiserror message is caused by server maintenance or a network connection issue. To diagnose the problem and resolve the issue, follow the suggested steps below.
How to Fix Matchmaking Error #1 in Fortnite
Go through the following steps in the order they’re laid out to diagnose and resolve matchmaking error #1 inFortnite:
Check the Fortnite Server Status
As the error message suggests, visit theEpic Games Server Status pagefirst. IfFortniteis undergoing any server maintenance or downtime, which regularly happens as the game’s new content updates are added to the server files, it will be indicated on this page.Server maintenance is one of the most common causes of matchmaking error #1.
If next toFortniteit says ‘Operational,’ then it’s likely that the issue resides on the player’s side. Players can also check theofficialFortnite StatusX account, as this also details when scheduled downtime is taking place and if there are any unexpected server-side issues. In general, this is a good first step to follow ifplayers encounter other matchmaking error codes inFortnite.
Change Matchmaking Region
The next step is to change the matchmaking region. Servers in certain regions may go down or have issues at times, and others will continue to work without a problem. The downside to this is that changing matchmaking regions can increase ping and latency in-game, causing other unwanted connection issues.
To change the matchmaking region inFortnite:
Restart Wi-Fi Router, Fortnite, and Epic Games Launcher
Connection issues can occur due to the software or hardware on the player’s side, and a quick restart can fix the issue. Here’s how to do it:
Once all of these restarts have been completed, gamers cantry restartingFortniteand searching for a match.
Clear Your Cache and Restart System
Matchmaking errors inFortnitecan sometimes be caused by corrupted update files, and clearing the system’s cache can get rid of them. However, the process for doing this varies by system. At the same time, it’s worth restarting their PC or console to make sure that there isn’t something funky going on at a hardware level instead.
Switch to a Public DNS
If the problem still persists, then players will want to change to a public DNS. This is done on each platform in the following ways:
Sync Your System’s Clock to the Right Time
One final option available to players is to verify that their console’s time is set correctly. This can be done by going to the system’s settings, choosing the time and date option, and ensuring that the ‘Automatic’ option is enabled for the timezone they’re in.
If all else fails, players cansubmit a bug report to Epic Games. This should include as much detail as possible about the attempted fixes and your setup to help the development team find a solution.
